Building Manager – Commercial Property Manaement
Manchester
£50,000 - £55,000 (DOE) plus bonus & benefits
The firm in question is a leading commercial real estate services company, providing a full range of services to real estate customers, developers and investors on a local, national and international basis.
The role of the Building Manager (BM) is to enhance the management of the building to maintain the highest standards of health and safety and customer service. It is also the requirement of the BM to manage any contractors working on site to make sure best practises are adopted. The BM will be required to maintain all associated electronic systems for site operations, financial management and health and safety. The BM will be expected to build and enhance the customer experience of the building and work with the wider team (e.g. Facilities Manager and Property Manager) to deliver the clients expectations for the property. This role is site based, and consists of a large multi-let office building the the Centre of Manchester.
Responcibilities of the role:
- Lead by example and inspire wider onsite teams.
- Manage the delivery of all relevant services for site including Cleaning, M&E, Manned Security and Projects where applicable and appropriate.
- To act as a Health and Safety ambassador and ensure a safe working environment for the building users.
- To understand client requirements and provide solutions to meet and exceed needs and contribute to customer objectives.
- Ensure compliance across the building, audit the site log books and a make sure all CAFM systems are maintained
- Manage the front of house and maximise the utilization of resources.
- Conduct daily building checks and liaise with customers and clients to make sure their needs are being met.
- Provide effective management of rosters to minimize absence and to ensure that cover requirements are planned utilizing site based and relief resources for all relevant personnel.
- Lead, recruit, develop and retain staff to deliver quality services in the most efficient and effective manner.
- Supply the focal point for compliance and audit relationships liaising with external bodies including enforcement agencies and auditory bodies.
- Maintain all financial systems making sure all invoices are coded in a timely fashion.
- Set and maintain the budget for site.
- Have a flexible approach to working hours as required by the needs of the property.
Candidate requirements:
- You are solutions focused, advising colleagues and stakeholders with solutions not problems
- Excellent knowledge of MS Outlook, Word, Excel and PowerPoint
- You demonstrate knowledge and awareness of property H&S and Compliance, building management, onsite service partner liaison & management.
- Experience of CAFM reporting systems such as Meridien, RiskWise.
- You actively look for best practice ways of working, encouraging team interactions with clients, customers, guests and stakeholders
- You possess commercial awareness and awareness of latest customer experience market trends
- You inspire the team to identify new initiatives for enhancing customer experiences
- You are inspred to exceed client expectations and go the extra mile
Further information available on request.